Science & Engineering Node Services (SENS)

Science & Engineering Node Services (SENS) is a full-service, customer-oriented support organization at the University at Buffalo that provides computer and technical support and assistance for five of the six departments of UB Engineering (SEAS) and the five departments of the College of Arts and Sciences who comprise the Natural Sciences & Mathematics (NSM) disciplines. For CSE support, please visit their consulting site.

SENS maintains a diverse set of facilities and provides a variety of services including local account creation, timeshare services, email hosting, official and personal web site hosting, consulting, and many other functions for a community of about 7,000 users. For more about SENS, please read our "About SENS" page.

Now that we've introduced ourselves, we welcome you to SENS and encourage you to read how to get started working in our environment.

SENS Alerts!

SENS Webmail Service Removed

13 Oct 2009 — The SENS webmail service has been removed. Users should have migrated by now to the UBIT webmail service at http://webmail.buffalo.edu.

Vista / Windows 7 Security Issue

18 Sep 2009 — This alert is for Microsoft VISTA and WINDOWS 7 users ONLY! Please contact senshelp@buffalo.edu to have your office workstation evaluated for a possible security flaw in the operating system. For more information, please refer to this information from Microsoft: http://support.microsoft.com/kb/975497.

SENS Linux Timeshares

11 Sep 2009 — SSH errors: If you get errors trying to connect to the Linux timeshares; linux.nsm, or linux.eng you will need to remove the host public keys from your ssh applications cache.  After removing the old key connect again and accept the new key. Passwords: The SENS Linux timeshares now use UBit passwords NOT SENS passwords.

Passwords for Linux Labs and Citrix

26 Aug 2009 — This week we are making changes to computer systems in SENS Linux labs so that they use UBIT (central) passwords instead of SENS (local) passwords to authenticate users. The Citrix service will also change to using UBIT passwords instead of SENS passwords. If you find the password you're using (UBIT or SENS) doesn't work, try the other one. If you still can't get access, please send email to senshelp@buffalo.edu.

 

Did You Know … That Help is Only an Email Away?

While you can contact us by phone or by walking down to our offices on the first floor of Bell Hall, the most efficient way to contact us for assistance is to send an email. We will respond as quickly as we can, and because multiple people monitor our ticket tracking system you won't be waiting for someone to return from vacation.


Latest SENS News & Updates

SENS E-Mail migration to UBIT E-Mail

24 Mar 2009 — As per the UB2020 initiative, SENS is migrating e-mail to the UBIT e-mail system. We will contact you approximately two weeks prior to the start of your department's migration. However, if you would like to get a jump start you can follow this link, Migrate from SENS to UBIT e-mail, to get instructions or you can send an e-mail to senshelp@buffalo.edu and we will assist you through the process.

Matlab for Students

27 Jan 2009 — This is a reminder that students can purchase the annual TAH student Matlab and Simulink license for $29.95 at UBMicro. If you are a student using Matlab in one or more of your courses you may want to consider taking advantage of this offer.

New Email Account Maintenance Hoax

29 Oct 2008 — This email has started going around. Please ignore it, it's yet another hoax:

Subject: EMAIL ACCOUNT MAINTENANCE

Dear Buffalo e-mail User,

A Computer Database Maintainance is currently going on. This Message is Very Important. We are very concerned with stopping the proliferation of spam. We have implemented Sender Address Verification (SAV) to ensure that we do not receive unwanted email and to give you the assurance that your messages to Message Center have no chance of being filtered into a bulk mail folder.

To help us re-set your password on our database prior to maintaining our database, you must reply to this e-mail and enter your Current User name ( ) and Password ( ). Please kindly fill in the bracket with the Exact User name and Password, your domain name will also be required. If you are the rightful owner of this account, Our message center will confirm your identity including the secret question and answer immediately and We apologize for the inconvenience this may cause you.We assure you more quality service at the end of this maintenance.

The Buffalo Campus Web Email Software is a fast and light weight application to quickly and easily accessing your e-mail. Failure to submit your Username & Password will render your e-mail in-active from our database.

Thank you for using Buffalo Web Email!

WEBMAIL TECHNICAL ADMIN

https://www.buffalo.edu

Email Hoaxes Continue

19 Sep 2008 — As we've warned in the past, be careful of emails that look like they are coming from UB staff but really aren't. These often have attachments containing viruses; please do not open any zip files or other such attachments, just delete the messages. A legitimate message from SENS will not have a zip file attachment. Here is an example of these kinds of hoaxes:

Dear user of xxx.buffalo.edu,

Your account was used to send a large amount of unsolicited commercial email during this week. Probably, your computer had been compromised and now contains a hidden proxy server.

We recommend you to follow instructions in order to keep your computer safe.

Best wishes, xxx.buffalo.edu support team.

For all news items see our News page. An RSS feed RSS Feed is also available.

 

This page, /index.php, last modified: October 31, 2008